Showing posts with label eCommerce. Show all posts
Showing posts with label eCommerce. Show all posts

Tuesday, October 21, 2008

Applel threatens to shut down iTunes

We've been following a developing story between music publishers, the Copyright Royalty Board, record companies, and Apple the past several weeks. What caught our attention is that Apple threatened to shut down iTunes over the fight. Wow! In question is the rate that record companies must pay songwriters and music publishers for digital recordings that are sold by download. Specifically, the NMPA asked the CRB to raise the mechanical royalty rate paid to them from the record labels by 66%. (Acronyms and explanations are below…)

The move comes as part of music publishers' drive to start collecting mechanical royalties for compositions on digital records sold online. This marks the first time a mechanical royalty rate has been set for music sold by digital download. (Mechanical royalties are copyright royalties for musical compositions written by songwriters and used in recordings.)
The characters in this drama are:

  • CRB (government)
  • NMPA (music publishers)
  • RIAA (record labels)
  • DiMA (e.g., iTunes) – INTERESTED PARTY
  • ASCAP ( represents songwriters for radio, tv and internet use (streaming) of songs) – INTERESTED PARTY

What do the acronyms mean?

  • NMPA – National Music Publishers Association (music publishers)
  • ASCAP – American Society of Composers, Authors, and Publishers (composers and songwriters)
  • RIAA – Recording Industry of America (record labels, e.g. Warner)
  • DiMA – Digital Media Association (Apple/iTunes, Amazon, BestBuy, etc.)
  • CRB – Copyright Royalty Board (government regulatory board)

Putting these players into context and sadly over-simplifying things a tad…

  • Songwriters – individuals who write music and/or lyrics to musical compositions
  • Music Publishers – companies that license those songs to record labels
  • Record Labels – record labels who produce and/or distribute recordings using those songs

Who is fighting for what…

  • NMPA wants higher mechanical royalties so that songwriters can earn more
  • Record Labels (through RIAA) want to keep mechanical royalties low so they don’t have to pay as much to songwriters to protect margins
  • DiMA is fighting against any mechanical royalties for digital downloads of music because eventually those royalties will affect how much additional money the music labels will want from the digital retailers to make up for their increased costs.

Apple threatens to shut down iTunes

In a somewhat surprising move, Apple—not a direct party to this matter -- threatened to shut down iTunes if the CRB imposed mechanical royalty rates.

What the CRB decided

Rates for physical recordings, e.g., CDs, will stay the same, 6.1 cents per song, under a decision handed down Thursday by the Copyright Royalty Board (CRB), which rejected the NMPA petition for a 66% rate hike. Rates for digital downloads of recordings will be the same as for physical recordings. The decision came after Apple sent a letter to the CRB that it might have to close iTunes down should it have to pay record labels money to cover the music labels’ costs for musical compositions. Apple claimed that the new rate for digital records would make the iTunes store unprofitable.

(The truth of the matter is that the increased cost to record labels – and thus to Apple – is relatively small so this claim seems rather weak. Also, most record companies, through contract, end up paying much less than the CRB rate, i.e., much less than 61 cents per song. )

What this means

Nonetheless, we have to ask to what extent did Apple’s letter claiming dire circumstances influence the CRB’s decision? We don’t know, but Apple is a very powerful player in the digital industry. Assuming that Apple – or other large market players -- can and will wield the same type of influence over the book industry, what should book publishers learn from this?
The influence of large industry players (the proverbial 800-pound gorilla) is something to always keep in mind. That kind of influence should prompt book publishers to grow their distribution portfolio to protect against companies with monopolies or near monopolies. We should be building direct B2C relationships, broadening our digital library (public and academic) distribution channels, and distributing more content to more digital content resellers. We need to build and cultivate many channels -- even if individual channels are small, the sum of the many parts will give us economic stability and more protection from monopolies, give consumers greater choices, and give our authors broader reach.

We need to consider alternative forms for distribution, such as, but limited to:

  1. DRM free/watermarked files, which will allow consumers to move content to any device, thereby freeing them to shop at many different locations, thus allowing for many different retailers to flourish. (Publishers should still monitor P2P networks and fight online piracy though).
  2. Develop and/or encourage interoperable reading platforms that allow consumers to share content with family and friends. (Some sort of DRM would have to be created that tracked how many times the owner of the file could lend the file, but we shouldn’t restrict the owner on how many and what devices content can be consumed on).
  3. Develop enriched content only available through the publisher which will build direct B2C relationships and add new sales/distribution channel.

These are just a few ideas and we don’t want to lose sight of all the good things that Apple and iTunes have done. They have made a better mouse trap and they should be given credit for that, but that does not mean we shouldn’t be mindful that we, the content publisher, may get caught in that trap…


Thursday, June 12, 2008

B&N Launches Retail Site for Mobile Users

Source: publisherweekly Barnes & Noble has launched a retail destination designed specifically for those with BlackBerries and smartphones. The new site, www.bn.com/mobile, caters to those who want to order books and other products from their mobile devices
“Our goal is to serve our customers from wherever they are, in a multitude of platforms,” said Marie J. Toulantis, chief executive officer of Barnes & Noble.com. In addition to search capabilities, B&N Mobile also allows customers to locate stores and events, check inventory and track orders. "

Tuesday, October 30, 2007

IBS survey reveals publishers are not fully prepared to handle digital content

A survey to find out if publishers are prepared for digital change, carried out at the Frankfurt Book Fair by IBS, has found that 23% of publishers answered with a resounding no. A further 64% have only made limited preparation and just 13% say they are fully prepared. The survey also revealed that 31% of publishers have no strategy for providing content in different formats. According to IBS, these survey results demonstrate the publishing industry’s continuing reservations about distributing digital content and the general confusion that exists in this area. http://www.ferret.com.au/articles/z1/view.asp?id=133767

NBC and News Corp. launch joint video venture

For NBC and News Corp. the hook was simple enough. By pooling their content (along with shows from cable channels including Bravo, E!, the SciFi Channel, USA and others) on their own website, they could create a relatively safe haven from piracy while still getting their hottest shows in front of an internet audience. From that central idea, the assembled parties designed Hulu, drawing on the elements that made broadcast television a success -- a closed platform, and regularly updated content and advertising. The most glaring difference between Hulu and its would-be peers is the lack of an upload option. Since the site is a promotional tool for its owners, the focus is entirely on distributing premium content. There's no option for users to upload content, remix it or produce their own mashups. On Hulu, the networks are running the show.

http://www.wired.com/software/softwarereviews/news/2007/10/hulu_review

Friday, October 19, 2007

Despite Pricing Offer, 500K Get Radiohead Album via P2P

Despite the fact that Radiohead is letting fans pay whatever they choose -- including nothing -- to download its new album from its website, more than 500,000 have downloaded the album for free off of the BitTorrent file-sharing network since its release, Forbes.com reported, citing data from peer-to-peer monitoring firm Big Champagne. On the first day "In Rainbows" was made available for download alone, some 240,000 illegal downloads were tracked on BitTorrent, compared with the 1.2 million sales of the album on the band's site, as reported by Gigwise.com. "People don't know Radiohead's site. They do know their favorite BitTorrent site and they use it every day," Big Champagne CEO Eric Garland told Forbes.com. "It's quite simply easier for folks to get the illegal version than the legal version." Article

Harlequin Inks Deal With Audible

Harlequin has worked out an exclusive content deal with Audible to give its customers subscription-based access to its audio content. The Harlequin AudibleListener Plan will allow readers to receive two audio romance titles a month from the publisher’s HarlequinBlaze imprint for $9.95. The deal marks the first such branded audio subscription model that Audible has offered. Audible is also offering an incentive to customers who sign up for a one-year subscription, giving them the option to purchase a Creative Zen V MP3 player at the reduced price of $29.99. Article

Online Book Swapping

The NYT looks at year-and-a-half old book swapping site BookMooch, while admitting it is just one of many such sites (including SwapTree.com, TitleTrader.com, SF-Books.com, and Book Exchange Network). The site claims 40,000 members who trade books with each other. Though site rules encourage the listing of lots of titles--so they claim a database of 750,000 offerings--what "moves well" is popular titles. And for members who don't want to wait for a desired title to become available for free, founder John Buckman says, "We sell about $30,000 worth of books for Amazon every month."NYT

BN optimizes site for Blackberry

Barnes & Noble has partnered with mobile commerce service provider Digby to create a version of their online store that is optimized for use on Blackberries. Under the deal, B&N is the exclusive merchant for books, music and DVDs through the Digby storefront, which is available as a free download at www.digby.com. BlackBerry users that click on books will see several hundred titles, mostly new releases and bestsellers, and the full B&N title database is also accessible. Sale terms are the same as on B&N.com, although a spokesperson said the system can’t currently accept membership discounts or coupons. B&N doesn’t expect mobile devices to generate significant sales initially, but the retailer sees the deal as a way to get involved with the expanding mobile commerce channel. Release

Friday, October 5, 2007

Web Comics with Ads on ComicMix




Launched earlier this year by a group of veteran comics editors and digital entrepreneurs, thecomics and pop culture news Web site ComicMix.com is about to start a new online publishing service. Beginning this week, ComicMix will publish a variety of serialized original comics online that will be supported by advertising. Fans can read the serialized comics for free and as each series ends, the works will be collected and released in trade paperback and hardcover editions.

ComicMix editor-in-chief Mike Gold, a comics packager, former group editor at DC Comics and a 30-year veteran of the comics industry, said ComicMix plans to use online technology to transform comics publishing by reducing publisher costs and retailer risk and cultivating new readers online. He said the site will use the Web to publish genres beyond superheroes, in an effort to attract readers to the site and ultimately to bricks-and-mortar comics shops and bookstores to buy print editions of works they've already sampled. Article

BN.com relaunches

Barnes and Noble has revamped their web site and added the now ubiquitous browse technology. BN.com is calling their service "see inside" and is being powered by Zinnio.com. Titles simulate turning pages. Readers can search within individual titles once they've been pulled out. BN says in the release "at launch, tens of thousands of titles will have this feature, and the company expects to ultimately have this viewing ability for every title." BN release

Friday, September 28, 2007

Former Ramones Drummer Sues Retailers Over Digital Royalties

The former drummer of the Ramones has filed suit against his music publisher, as well as online retailers iTunes, Wal-Mart and RealNetworks, over the alleged unauthorized distribution of six Ramones songs he wrote between 1983 and 1987, Billboard reported. Former Ramones drummer Richard Reinhardt (aka Richie Ramone) said that no music publishing agreement signed at the time authorized distribution on such digital services. He is seeking over $900,000 in damages and unpaid royalties, and a permanent injunction against the use of the songs in any manner whatsoever.The Ramones songs in question are "Smash You," "Somebody Put Something in My Drink," "Human Kind," "I'm Not Jesus, I Know Better Now" and "(You) Can't Say Anything Nice." Article

Related Links:
http://tinyurl.com/2d6stg (Billboard)
http://tinyurl.com/25fzmw (Pitchfork)
http://en.wikipedia.org/wiki/The_Ramones

Steve Case Launches Internet Payments Firm Revolution Money

AOL co-founder Steve Case has announced the launch of Revolution Money, a company that says it wants to "transform the payment industry" through a new Web-based payment platform. Revolution Money will market secure credit cards that boast lower interchange fees for merchants and a free online money transfer service. Case initially helped form the company -- originally called GratisCard -- in April, along with former AOL vice Chairman Ted Leonsis, former Treasury Secretary Larry Summers, former Charles Schwab CEO David Pottruck and former MasterCard International president and CEO Russell Hogg. Leonsis will serve as chairman of the company, which will operate as a unit of Case's investment firm, Revolution. "Traditional, and even online, incumbents have been charging what adds up to billions of dollars of fees every year that ultimately comes out of consumers' pockets," said Case, who said that Revolution Money will use Internet technology to "disrupt the decades-old system." The company has launched its first two offerings -- a free money transfer service that powers online transactions for social and instant messaging networks, and an anonymous, PIN-protected credit card. Article

Related Links:
http://www.revolutionmoney.com

Amazon.com Launches Beta of MP3 Store; Undercuts iTunes Pricing

Amazon.com announced the beta launch of Amazon MP3, a digital music store that offers over 2 million DRM-free tracks, more than a million of which are priced at 89 cents. Amazon said the top 100 best-selling songs will usually feature the 89 cent price point, and the top 100 best-selling albums will usually cost $8.99. Most albums at the store will cost between $5.99 and $9.99.Amazon MP3 launches with support from two of the four major labels -- EMI Music and Universal Music Group -- as well as over 20,000 independents. The store offers Amazon's "one-click" purchasing, as well as an Amazon MP3 Downloader application that automatically adds purchased tracks to iTunes or Windows Media Player libraries. Wired News reports that some of the 256 Kbps MP3 tracks sold by Amazon will feature a watermark, but the data included will only indicate the track was purchased from Amazon, and will not identify the consumer who made the purchase. Will Audiobooks follow? Article

Related Links:
http://tinyurl.com/3cz4h8
http://blog.wired.com/music/2007/09/some-of-amazons.html
http://tinyurl.com/2jvtxd (Amazon MP3)

Harlequin announces all books will be available as eBooks

Harlequin recently announced that all new titles from their publishing house will be available as eBooks. Harlequin is the first major publisher to offer their entire front-list as eBooks. Harlequin, known for their romances of every kind, publishes more than 120 titles a month. Harlequin is also producing eBook orginals.

Disney to Shutter Disney Mobile Phone Service

The Walt Disney Internet Group announced that it will close its Disney Mobile phone service, opting instead to offer its Family Center service through a partnership with another U.S. carrier.Disney also recently shut down its other mobile virtual network operator (MVNO) service, ESPN Mobile. The company said it was pleased with the quality of the Disney Mobile service, but that "the MVNO model has proven, as we've seen with other companies this past year, to be a difficult proposition in the hyper-competitive U.S. mobile phone market," said Walt Disney Internet Group president Steve Wadsworth. "In assessing our business model, we decided that changing strategies was a better alternative to pursue profitable growth in the mobile services area." Current Disney Mobile customers will continue to receive service and support until Dec. 31, 2007.

Related Links:
http://biz.yahoo.com/bw/070927/20070927005771.html?.v=1
http://www.disneymobile.com

Friday, September 21, 2007

NBC to Offer Free TV Show Downloads That Expire After a Week

NBC Universal has announced plans to offer many of its TV shows for free download to PCs for a week following their initial broadcasts. The service will come with several restrictions. Downloaded TV shows will only be viewable on Windows-based PCs, and will expire after seven days; users also won't be able to fast-forward through commercials, or transfer them to disk or another computer. NBC eventually plans to let consumers pay a fee for downloads that could be kept permanently, and transferred to devices like the iPod. The company is also gearing up to launch Hulu, its online video distribution joint venture with News Corp., which will also offer its TV programs, along with movies and video from other partners, for free on a streaming, ad-supported distribution network.

Related Links:http://tinyurl.com/2555dw (NBC announcement)
http://www.nytimes.com/2007/09/20/business/media/20nbc.html

Friday, September 14, 2007

Penguin USA names new Senior Director of Online Consumer Sales and Marketing

Penguin Group USA has named Jeff Gomez to the position of senior director of online consumer sales and marketing. Gomez, currently director of Internet marketing for Holtzbrinck Publishers, starts October 29 and will report directly to Penguin CEO David Shanks. In his new role, Gomez will oversee the future development of Penguin’s Web site and look for ways to build new platforms for bringing authors, their books and readers together online.

Penguin was the first major publisher to sell directly to consumers through its Web site, and the company said it plans to enhance the site to attract more readers. Upgrades are planned for several existing features, including podcasts of author interviews and author video clips. "Penguin Group USA pioneered selling directly to consumers through our Web site and Jeff will take us forward as we navigate this ever-changing marketplace," said Penguin president Susan Petersen Kennedy. Article

Holtzbrinck launches podcasting business model

Holtzbrinck has launched an online network of downloadable audio snippets dubbed Quick and Dirty Tips. The move marks the first attempt by a publisher to establish a money making podcast business. Quickanddirtytips.com, which will generate revenue through online ads and content licensing agreements, grew out of the publisher’s standing relationship with Mignon Fogarty, podcaster-turned-Holt author. Known to her listening public as Grammar Girl, Fogarty signed with the house last winter, after publisher John Sterling heard about the former technical writer’s growing fan base. (Fogarty’s forthcoming book, The Grammar Girl’s Quick and Dirty Tips to Clean Up Your Writing, an extension of her show on the science of correct writing, is slated for April 2008 from Holt.) Article

Friday, September 7, 2007

NBC signs with Amazon

NBC Universal said Tuesday it will sell episodes of its new fall television shows using Amazon's Unbox digital download service, after the network failed to reach an agreement with Apple Inc. last week to offer the shows on iTunes. Amazon.com Inc. and NBC Universal said that episodes of programs such as "The Office" and "Heroes" are currently available for $1.99 on Unbox, and that new episodes will be added to the site they day after they air. Customers will be able to buy an entire season of a show at once. Free pilot episodes of NBC's new fall shows, such as "Bionic Woman" and "Chuck," will appear starting Sept. 10. Article

Mobile Music Provider gets new funding

Groove Mobile, a provider of mobile music services, announced on Wednesday that it has raised an additional $6 million in funding from ORIX Venture Finance. Since launching its service in 2004, Groove Mobile said it has completed 35 million transactions, many of which consist of full-track song downloads to mobile phones, and in July alone enabled nearly three million downloads. The company powers mobile music services for mobile carriers including 3 UK, Vodafone and Sprint. Article